Shipping & Returns

AIP Marketplace at Vivi Puro Shipping Policies

Shipping - We try to get the order to you as fast as possible! All orders are shipped via best carrier for your specific location and include delivery confirmation or tracking information to be provided in the form of a shipping confirmation e-mail.  Standard shipping is generally 2-3 business days (not guaranteed).

Flat Rate & Free Shipping

We are pleased to offer the following to AIP Marketplace at Vivi Puro customers shipping within the continental United States.

Orders totaling over $115 the will be Free** 

Orders totaling over $49 but less than $115, shipping is $6.95.

Orders totaling under $49 are a flat fee of $9.95

Our Delivery Area in the United States includes all states and territories), APO/FPO/DPO. Orders for Alaska, Hawaii, APO/FPO/DPO & United States Territories may have a rate of $16-$20 depending on the order size. We are sorry, but we cannot offer these shipments free or reduced shipping.  We can accept perishable containing packages to Alaska and Hawaii if the content of the perishable items is not excessive otherwise it must be dry goods.

A word on shipping to our customers.  We do our best to offer the best prices and promotions and sometimes we may require additional handling or shipping charges due to large orders.  We offer many items in bulk that are not covered by our shipping costs as stated above.  It is our hope that you understand that we reserve the right to adjust shipping costs or the addition fee if it is warranted.  We promise to contact you first and explain or give you the chance to cancel the order.  We do our best to improve our shipping methods and costs.  We also reserve the right to adjust shipping costs if our carriers at anytime raise our rates.  Again we will do our best to contact you and give the options as presented to us.

Please Note: Orders are processed Monday through Friday and are fulfilled same day if received before 12pm Central Time (CST). Deliverable days and times may vary per service and area being serviced.

International Shipping

We look forward to shipping worldwide soon and we are busy getting things ready to accommodate our customers around the world.  Please contact us if you still have questions at contact@vivipuro.com.